How nonprofits think (or don't) about money -- The true cost of doing business -- The future must be different from the past -- What is (probably) always true about fundraising -- Creating a fundraising philosophy -- Creating and maintaining a healthy working environment -- How to be happy in development -- Analysis and evaluation -- Developing a donor base -- Segmenting : the key to maintaining relationships -- Building a volunteer fundraising team -- All roads lead to personal asking -- Don't leave money on the table -- Creating financial security -- Immediate steps for handling your crisis -- Mission, message, and damage control -- Fundraising strategies for the next six to twelve months -- The truth about boards and what to do about it -- Dealing with generational change -- Staying excited about donors -- Time management -- Our main job now and into the future.