Step 1: Identify -- Develop the board profile -- Expand board diversity, but limit board size -- Step 2: Cultivate -- Develop a pool of potential board members -- Cultivate relationships -- Step 3: Recruit -- Explore interest and mutual fit -- Prepare for nomination and election -- Appointed and member elected boards -- Formal nominations and elections -- Step 4: Orient -- Prepare new members for active participation -- Conduct an orientation -- Step 5: Involve -- Get everyone engaged with the work of the board -- Work to develop the board as an inclusive team -- Clarify responsibilities for involving board members -- Step 6: Educate -- Create regular opportunities for board education -- Step 7: Evaluate -- Assess the board's performance -- Step 8: Rotate -- Keep the board fresh -- Step 9: Celebrate -- Appreciate efforts and celebrate achievements -- Case studies -- Appendix - about the CD-ROM -- Suggested resources -- About the author.